Project Description

Marketing Research 1e
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Marketing Research, 1st Edition

McDaniel, Gates, Siuki
Interactive E-Text: 9781394349739, Print: 9781394349722

Marketing Research offers students a comprehensive and accessible introduction to using market research to drive informed business decisions. The text seamlessly blends marketing research theory with practical applications, providing a deep understanding of the subject. With Australian and New Zealand examples integrated throughout, the content is made highly relevant to students, ensuring it resonates with local contexts in the Marketing major.

Available through our cost-effective subscription platform, Wiley Business Now, Marketing Research, 1st Australian Edition offers an interactive and engaging learning experience for students, while providing lecturers with a comprehensive, flexible teaching resource.

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Table of Contents

1.1 Marketing research and developing market insights
1.2 The research process
1.3 Managing the research process
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
2.1 Nature of secondary data
2.2 Internal databases
2.3 Big data
2.4 The Office of the Australian Information Commissioner
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
3.1 Measurement process
3.2 Step one: Identify the concept of interest
3.3 Step two: Develop a construct
3.4 Step three: Develop the concept constitutively
3.5 Step four: Define the concept operationally
3.6 Step five: Develop a measurement scale
3.7 Step six: Evaluate the reliability and validity of the measurement
3.8 Attitude measurement scales
3.9 Considerations in selecting a scale
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
4.1 Role of a questionnaire
4.2 Criteria for a good questionnaire
4.3 Does it solicit information in an unbiased manner: Questionnaire design process
4.4 Intelligence moves into questionnaire coding
4.5 Conducting surveys on smartphones and tablets
4.5 The rapid growth of DIY surveys
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
5.1 Concept of sampling
5.2 Developing a sampling plan
5.3 Sampling and non-sampling errors
5.4 Probability and sampling methods
5.5 Nonprobability sampling methods
5.6 Nonprobability sampling methods
5.7 Internet sampling
5.8 Determining sample size
5.9 Normal distribution
5.10 Making inferences on the basis of a single sample
5.11 Determining a simple sample
5.12 Determining a sample size for stratified and cluster samples
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
6.1 Why decision makers like survey research
6.2 Types of errors in survey research
6.3 Types of surveys
6.4 Determination of the survey method
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
7.1 Nature of qualitative research
7.2 Focus groups
7.3 Other qualitative methodologies
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
8.1 Using the internet for secondary data
8.2 Webcam and streaming technology focus groups
8.3 Online survey research
8.4 Commercial online panels
8.5 Mobile internet research- The future is now
8.6 Social media marketing research
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
9.1 Nature of observation research
9.2 Human observation
9.3 Machine observation
9.4 Tracking
9.5 Virtual reality and augmented reality marketing research
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
10.1 What is market analytics?
10.2 The marketing analytics process
10.3 Analysing data: Descriptive, predicative and prescriptive analytics
10.4Advanced analytical methods
10.5 Data visualisation
10.6 Privacy issues
10.7 Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
11.1 What is an experiment?
11.2 Demonstrating causation
11.3 Experimental setting
11.4 Experimental validity
11.5 Experiential notation
11.6 Extraneous variables
11.7 Experiential design, treatment and effects
11.8 Limitations of experiments research
11.9 Selected experiential designs
11.10 Test markets
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes
12.1 Overview of data analysis procedure for survey analysis
12.2 Step one: Validation and editing of paper surveys
12.3 Step two: Coding
12.4 Step four: Logical cleaning of data
12.5 Step five: Tabulation and statistical analysis
12.6 Graphical representation of data
12.7 Descriptive statistics
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes

13.1 Evaluating differences and changes
13.2 Statistical significance
13.3 Hypothesis testing
13.4 Commonly used statistical hypothesis tests
13.5 Goodness of fit
13.6 Hypotheses about one mean
13.7 Hypotheses about proportions
13.8 Analysis of variances (ANOVA)
13.9 P values and significance testing
Summary
Key terms
Questions for review and critical theory
Working the net
Real-life research
Endnotes

14.1 Data scientist – hot new career
14.2 Bivariate statistical analysis
14.3 Bivariate analysis of relationships
14.4 Bivariate regression
14.5 Correlation for metric data: Pearson’s product- movement correlation
14.6 Multivariate analysis procedures
14.7 Multivariate software
14.8 Multiple regression analysis
14.9 Multiple discriminant analysis
14.10 Cluster analysis
14.11 Factor analysis
14.12 Conjoint analysis
14.13 Neural networks
14.14 Predicative analysis
Summary
Key terms
Questions for review and critical thinking
Working the net
Real-life research
Endnotes
15.1 The research report
Organising the report
Making the presentation
Summary
Key terms
Questions for review and critical thinking
Working the net
Market research in the digital era – A comprehensive marketing research project

Authors

Carl McDaniel Jr
Roger Gates
Helen Siuki
Churchill Psychopathology, 2nd Edition Key Features

Explore our content

Marketing Research is specifically designed for students in marketing, emphasising the practical importance of market research in making informed business decisions.

The text provides a comprehensive overview of key topics such as marketing intelligence, problem definition, exploratory research, big data, data analytics, online and social media marketing research, questionnaire design, statistical testing, and managing marketing research studies and teams. Grounded in the authors’ combined 50 years of industry experience, it features real data, real people, and real research to prepare students for designing, conducting, analysing, and integrating marketing research in their future careers. Australian and New Zealand examples are integrated throughout to ensure local relevance and applicability to students in the Marketing major.

The latest edition introduces an updated approach, focusing on current trends in data analytics and online marketing research. Students can further enhance their learning with a range of digital resources, including interactive case studies and real-world examples, creating a dynamic and engaging educational experience.

What’s in Marketing Research, 1st Australian Edition?

  • Real-world applications: The text features real data, real people, and real research to prepare students for designing, conducting, analysing, and integrating marketing research in their future careers.
  • Marketing research coverage: Covers key topics such as marketing intelligence, problem definition, exploratory research, big data, data analytics, online and social media marketing research, questionnaire design, statistical testing, and managing marketing research studies and teams.
  • Australian & New Zealand relevance: Australian and New Zealand examples are integrated throughout, ensuring local relevance for students in the Marketing major. Full of relatable market research examples, the content ensures that students can apply the concepts to real-world business decisions.
  • Applied learning approach: Uses an applied approach to show how market research is used in professional careers, providing practical insights into its implementation in business decision-making.
  • Pedagogical tools for student success: Every chapter includes effective learning tools such as learning objectives, chapter outlines, summaries, key term lists, and questions for review and critical thinking, enhancing the student learning experience.
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Interactives and Key Features

Available as a digital eText or printed textbook with an interactive eText code, this title enables every student to master concepts and succeed in assessment. Lecturers are supported with an extensive, easy-to-use teaching and learning package.

Each chapter integrates practical case studies based on fictional business scenarios, helping students apply theoretical concepts to real decision-making situations and develop problem-solving skills.

Case studies

Covers key topics that are threatening to upend parts of traditional marketing research industry. It introduces topics such as data mining, big data analytics, machine learning, deep learning and artificial intelligence.

Market research coverage

Takes an applied learning angle, showing students how market research skills translate into real-world career applications.

Career focused approach

Features real, relatable examples from Australian and New Zealand contexts to connect concepts with local industry practice.

Local market research examples

Incorporates real-world data, research, and individuals to demonstrate how market research informs actual business decisions.

Real life data and examples

Our digital eText features end-of-chapter multiple-choice quizzes that provide instant feedback, helping to reinforce understanding and support learning.

Concept check questions (eText)

Students can personalise their eText by highlighting and taking notes, as well as other useful features including read aloud.

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